How to Fix Fitbit Sense Stuck on Updating – (Solved)

If you’re one of the many people who owns a Fitbit, you may have experienced this issue: your Fitbit says it’s updating, but it just stays stuck on that screen. You try to force quit the app or even reset your device, but nothing seems to work. Don’t worry – you’re not the only one! In this blog post, we’ll walk you through some solutions to get your Fitbit up and running again.

Read related post: Fix Fitbit Sense Stuck in Boot loop Showing Logo Screen

Why Fitbit Sense is Stuck on Updating

The reasons for your fitbit sense is stuck on updating the firmware are many. I have done the deep research to find the possible cause of your fitbit sense stuck on updating. The most common reasons of your Fitbit Sense stuck on updating are the following:

  1. Bluetooth connection error
  2. Battery is not enough to perform the update
  3. You are not in the range of Bluetooth or Wifi
  4. Clock Face is having trouble

These are the most common reasons for your Fitbit Sense is stuck on updating. There are other reasons too but they are the most common.

Check also: Fitbit Sense and Versa Stuck on Celsius

How long Fitbit Sense firmware update takes?

There’s no set time frame for how long the update will take, as it depends on a number of factors, such as your internet connection and the power of your device’s processor. However, most users report that the process completes within about 10-20 minutes. In some case, it can take up to an hour to complete. If you see the progress, let the app run in the background.

We recommend remaining near your computer during the update process, as you may be required to input additional information or make a selection. And don’t forget to charge your device beforehand – the update process will drain your battery significantly.

How to Fix: Fitbit Sense Stuck Updating Issue

The fix for this issue is not fixed. You have have to try different ways to fix the issue. If you can figure out the reason behind the error, you can fix it easily. However, you can follow the steps below to try fixing your Fitbit Sense updating issue.

Charge your battery

Low battery is the common error for not being able to finish the update on your Fitbit sense. Always charge your battery full before you start the update process. If you have a blow 50% battery, you may face interruption while updating. It is always better to charge your battery to 100% to avoid any issues. Follow these steps and you will be able to update your Fitbit sense without any errors.

Remove other devices from Bluetooth Settings

While you are trying to update your Fitbit sense/Fitbit versa through your mobile phone, you might face some error if there are other Bluetooth devices around you. In order to prevent that, go to the setting in your mobile phone > Bluetooth > select your device and tap on “Forget Device” to remove any paired Bluetooth device around you.

After doing that, try to update your Fitbit again. It would be more efficient if you update your Fitbit in an open space without any other Bluetooth devices around.

Reconnect your phone using Bluetooth or Wifi

After you have disconnected your devices, it is important to create a new pair with your smartwatch. This will ensure that there are no issues with the device and that the connection is strong. You can choose to use Bluetooth or WiFi to connect the devices, depending on which you prefer.

Once you have made the new connection, you should test it to make sure that everything is working properly. If there are any problems, you can always reconnect the devices and try again. By following these steps, you can be sure that you are able to safely and effectively use your smartwatch.

Restart your phone and smartwatch

Try resetting your phone and also your smartwatch. It helps you to remove any issue between them. If you don’t know how to restart your Fitbit Sense, check the article here.

Make sure you are in the range

It’s important to make sure that you are in range of your Bluetooth or WiFi connection before beginning the update process. If you go out of range during the update, it will not be successful.

So make sure that you are close to your router or laptop (with the Fitbit Connect adapter) before starting the update. Once the update is complete, you can move around freely and your device will continue to work as usual.

Change the Clock Face

When you encounter an error with your Fitbit Sense’s clock face, it can be frustrating. Not being able to see the time or perform updates can interfere with your daily routine. However, there is an easy fix. Simply change the clock face on your device. This will instantly correct the issue and allow you to get back to using your Fitbit Sense as usual.

So if you’re having trouble with your updating Fitbit Sense, don’t hesitate to try this simple solution.

Finally, You can read the official guide to update your firmware from the link.

Video Tutorials

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Some frequently asked questions

Why Fitbit Sense Taking Forever to update?

If your fitbit sense is taking forever to update, there are a few possible reasons. First, make sure that your Bluetooth and wifi connections are both strong and stable. If either of them is weak or intermittent, it could cause the update to take longer. Second, check to see if you have any active clock faces on your device. If so, try removing them and see if that speeds up the process.

Third, make sure that your battery is sufficiently charged; if it’s low, it could lengthen the update time. Finally, if you’re still having trouble, it’s possible that there’s a software conflict causing the issue. Try restarting your device and see if that helps. With a little troubleshooting, you should be able to get your sense up and running in no time.

How to Fix Fitbit Firmware update stuck?

To fix the firmware update stuck, you have to make sure that you have followed the guide above to fix the Bluetooth issue, battery issue and also the clock face issue. If any of them persists, your firmware update won’t be succeded.

Final Thoughts

Updating Fitbit sense and Versa is an easy process that takes 30-40 minutes to complete. However, network speed can sometimes delay the process, in which case it may take up to an hour to finish the update. If you find that the update is not completing, reading the official documentation or performing a hard reset may help you to finish the update.

Either way, updating your Fitbit device is a simple process that should not take more than an hour to complete.

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