Fitbit Screen is Black and Vibrating – Solution

If you’re wearing a Fitbit and it starts vibrating, and the screen is black, don’t panic. It’s likely just your Fitbit telling you to move. According to the company, if your device vibrates, it’s trying to get your attention because you’ve been inactive for too long. So, get up and start moving!

If your case is different and your watch is not starting after the vibration, you have to fix the issue. Keep reading the post for the solutions.

Reasons for Fitbit Screen Black and Vibrating

Reason 1: Requires a reboot

If your Fitbit Sense, Fitbit Versa, and Fitbit Charge are having vibrations, it indicates that your smartwatch requires a restart. Software glitch, incorrect watch face, or incorrect software version causes the issue and your smartwatch is suggesting you restart your device.

Reason 2: Activity Monitoring Alert

One of the features of the device is that it vibrates to alert the user at various times, including if an alarm is set, when the step goal is met, or if the hourly activity goal has not been met.

This feature can be useful for reminding users to stay active and keeping them on track with their fitness goals. However, some users may find the vibrations to be annoying or disruptive, and they can be turned off if desired. It is not a serious issue to be concerned with.

Read also: Fitbit Sense Battery Draining Fast? Fix it Now

Reason 3: Battery is Low

If your battery is low, you may have a vibrating issue on your watch. If your battery is low, it is a cause of the vibration of your watch.

Reason 4: Brightness is low

If your smartwatch’s brightness is low, it can be another reason for the vibration and not showing the display. It looks like the screen is black but vibrating. If your brightness is extremely low, it causes vibration but no display shows on your smartwatch. So you have to make sure the brightness level is correct.

Worth checking also: How to Unlock Fitbit Sense With Phone

Reason 5: The Water Lock is enabled

Water lock is another cause of your smartwatch having vibration but no display is showing. If you finish your swimming or shower, it can have the water lock enabled automatically which can cause vibration but nothing shows on display.

Related post: Can You Shower With Fitbit Sense?

How to Fix the Black Screen Issue on Fitbit

The solution to this black screen issue is easy. You have to understand what type of issue it is. If the cause of the problem is a brightness issue or battery low issue or a water lock issue, it is very simple to fix.

But if you see your Fitbit Screen is not opening after the vibration, you should restart your device several times. Check the solutions below to fix the Fitbit Black Screen issue.

Solution 1: Change the clock face

The first thing you can try to fix the vibration while the screen is black is you can change the clock face. If you use a custom clock face with many features, the clock face can have an issue. It is better to use the standard clock face to fix the issue. For many users, changing the clock face simply fixed the vibrating issue.

Solution 2: Restart the smartwatch

The most common solution to fix the vibrating issue on your smartwatch is restarting your smartwatch. A simple restart helps you to fix the problem. Whether it is a Fitbit Sense, Fitbit Versa, or Fitbit Charge, restarting helps you to fix the vibrating issue on your smartwatch. To perform a restart on your smartwatch, please follow the steps below:

1. Find the power button on your watch.
2. Press and Hold it until it turns off.
3. Press and hold the power button until it starts the smartwatch.
4. Repeat the process several times if the problem doesn’t go away.

Solution 3: Software update

If you can see your display is working, but you have vibration without any actual cause, you can update both of your software on your watch and also on your phone. It will solve your problem, and unwanted vibration will not appear again.

Related reading: How to Unlock Fitbit Sense After Swimming

Solution 4: Long restart /Force restart the smartwatch

If the general restart and software updating don’t resolve your problem, you should try the long restart method. It is also called the force restart method.

A force restart means a hard reset of your smartwatch, which will delete all of your current data and reboot the watch, same as a new watch.

Please follow the steps below to perform a hard restart on your smartwatch to fix the vibration issue.

1. First, check the battery percentage on your watch. If it is low, connect your watch to the charger.
2. Press and Hold the power button until you feel the vibration. Keep holding, and don’t release your finder.
3. Keep holding until you see the watch is turned off and turned on again after a shutdown. When you see the Fitbit logo, release your finger. It will now take some time to complete the boot.
4. If the issue still exists, repeat the Hard Reset process several times until you see the problem is resolved.

Solution 5: Contact their support team

The last solution is to contact their support for further investigation. If your watch is under a limited warranty, you can get a new smartwatch from Fitbit Company. Reach out to their support, and they will guide you about the next steps.

Video Tutorials

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Why is Fitbit Screen Black but Vibrates?

Whether your Fitbit Sense, Fitbit Versa 2, 3, or Fitbit Charge smartwatch, if you see the screen is black, it means your smartwatch requires a restart.

If the normal restart doesn’t fix the problem, try a hard restart several times to fix the black screen issue on your Fitbit devices. In case if you are unable to restart your smartwatch, try charging it first before you perform the restart.

How do I fix my Fitbit when the screen is black?

If your Fitbit screen is black, don’t worry – this is usually a very easy problem to fix. The first thing you should try is a simple restart. To do this, press and hold the button on your device for about 10 seconds until you see the Fitbit logo. In most cases, this will fix the problem immediately.

Why did my Fitbit versa screen go black?

There might be several reasons for your Fitbit Versa screen to go black. Such as using a faulty clock face, the battery being extremely low or empty, the water lock being turned on, or a problem with the updated software or software glitch.

If you’re experiencing a black screen on your Fitbit Versa, start by uninstalling any recently installed apps. If that doesn’t work, try restarting your device.

Why is my Fitbit screen black but vibrates?

If your Fitbit device’s screen is black, there are two potential causes. The first is that you have a notification pending that requires you to take action on your watch. To clear this notification, simply perform the required action, and the screen will return to normal. The second potential cause is a software glitch. If this is the case, restarting your device should resolve the issue.

What do you do when your Fitbit won’t turn on?

If your Fitbit doesn’t turn on, try charging it at first. It might be a charging issue. If you charge your smartwatch, but it still doesn’t turn on, you should perform a hard restart by pressing the power button until you see the watch starts.

If your device has a screen, you’ll see animation or the Fitbit logo. If your device doesn’t have a screen, you’ll feel a vibration followed by a series of short vibrations. If you’re still having trouble after performing a hard restart, contact Customer Support.

Final Verdict

If you’ve been having trouble with your Fitbit displaying a black screen, you’re not alone. Many Fitbit users have reported this issue, and it can be frustrating.

Fortunately, there are a few things you can try to fix the problem. Sometimes this can help to reset the device and fix any glitches that may be causing the screen to stay black. If neither of these solutions works, you may need to contact customer support for further assistance. In most cases, however, following these simple steps should help you to fix the black screen problem on your Fitbit.